Elderly woman at home

Aged care at home, done with heart

Serving Greater Western Sydney - from Parramatta and Harris Park to Penrith, Campbelltown, Hurstville, Bankstown and the Hills District. Person-centred, government-funded care that keeps you home, independent and dignified.

Who we are

Care you can feel. Quality you can trust.

Premium In-Home Care is a division of Ability Advocates, deeply rooted in the Western Sydney community. We believe every older Australian deserves to age in the place they love most — their own home. Our carers bring cultural sensitivity, genuine warmth and clinical excellence to every visit, reflecting the rich diversity of the communities we serve across Greater Western Sydney - from Parramatta and Harris Park west to Penrith, south to Campbelltown, south-east to Hurstville and Bankstown, and north to the Hills District. Our allied health professionals are AHPRA registered. Our nursing team holds current RN/EN registration. All services meet the Aged Care Quality Standards and are delivered through registered provider Trilogy Care. We also walk alongside you through the aged care system - from your first My Aged Care call to approved services. You don't navigate it alone.

Why families trust us

Accredited. Registered. Accountable.

Every service we deliver meets Australia's highest aged care standards — so you can trust us completely.

AHPRA

Registered Professionals

Registered allied health professionals including occupational therapists, physiotherapists, and psychologists

Trilogy

Registered Provider

Registered provider with Trilogy Care, ensuring quality aged care delivery and oversight

100%

Compliance Rate

Compliance with Aged Care Quality Standards for safety, care, and individual rights

1

Dedicated Coordinator

Dedicated care coordinator delivering personalised support across Harris Park, Parramatta and all of Greater Western Sydney — from Penrith to Campbelltown, Bankstown to the Hills.

Our services

Every service you need. One trusted team.

From clinical nursing to daily home support — all built around your routines, your language, and your community. We service all of Greater Western Sydney, including Penrith, Campbelltown, Hurstville, Bankstown and the Hills District.

Aged Care Navigation & Support at Home

Aged Care Navigation & Support at Home

Not sure where to start? We guide you through the entire My Aged Care process — from your first call to 1800 200 422, through your home assessment, to receiving your approved support package. We advocate for you every step of the way.

Allied Health — You Pay $0

Allied Health — You Pay $0

Occupational therapy, physiotherapy, speech pathology, psychology, dietetics, podiatry and exercise physiology — all in your home. Fully funded clinical care under Support at Home.

Nursing Care — You Pay $0

Nursing Care — You Pay $0

Registered and enrolled nurses for wound care, medication management, continence support and health monitoring. Government-funded — available across Greater Western Sydney, including Penrith, Campbelltown, Hurstville, Bankstown and the Hills.

Personal Care — You Pay 5%

Personal Care — You Pay 5%

Respectful support with showering, dressing, grooming and evening routines — delivered with dignity by carers who understand your culture and preferences.

Domestic Support, Meals & Gardening — You Pay 17.5%

Domestic Support, Meals & Gardening — You Pay 17.5%

Cleaning, laundry, light gardening, shopping, meal preparation and meal delivery — keeping your home safe, comfortable and just the way you like it.

Social Support, Transport & Respite

Social Support, Transport & Respite

Transport to appointments, community access and in-home respite so family carers can take a well-deserved break — while your loved one stays safe and supported.

Client stories

Real families. Real results.

Hear from families across Western Sydney who have experienced Premium Inhome Care's compassionate, professional support.

After Baba had his stroke, we didn't know where to turn. Lorraine sat with us for over an hour, explained every option, and within two weeks he had a carer who speaks Arabic and knows our culture. I cannot thank Premium Inhome Care enough.

Hala Nasser

Hala Nasser

Daughter caring for her father, Lakemba

My mother is 84 and very traditional. She was reluctant to accept help from strangers. The team were so patient and respectful — now she actually looks forward to her visits. The occupational therapist was incredible.

Wei Zhang

Wei Zhang

Son, Burwood — caring for elderly mother

I was managing Mum's care alone and completely burnt out. Premium Inhome Care arranged respite care and a regular domestic support visit. For the first time in months I had breathing room. They treated Mum like family.

Rosa Esposito

Rosa Esposito

Daughter and primary carer, Merrylands

We had no idea our parents were entitled to government-funded care at home. Lorraine guided us through the My Aged Care process start to finish. Dad now has nursing and physio visits — all at $0 cost to us. Life-changing.

Gurpreet Singh

Gurpreet Singh

Son, The Hills — family of aged care clients

Professional caregiver speaking with elderly client in comfortable home environment

Your care journey starts here.

Whether you're exploring your options, navigating My Aged Care for the first time, or ready to begin — we're here for a warm, no-obligation conversation. Call 1300 028 928.

We speak your language

Care in the language you call home

Our team speaks English, Arabic, Mandarin, Cantonese, Hindi, Vietnamese and more. Call 1300 028 928 in your language.

English Language Support

English

Welcome to Premium Inhome Care. Call us in English anytime.

Arabic Language Support

Arabic (العربية)

أهلا وسهلا بك في Premium Inhome Care. نتحدث العربية.

Mandarin Language Support

Mandarin (普通话)

欢迎来到Premium Inhome Care。我们说普通话。

Cantonese Language Support

Cantonese (廣東話)

歡迎來到Premium Inhome Care。我哋講廣東話。

Hindi Language Support

Hindi (हिन्दी)

Premium Inhome Care में आपका स्वागत है। हम हिंदी बोलते हैं।

Vietnamese Language Support

Vietnamese (Tiếng Việt)

Chào mừng đến Premium Inhome Care. Chúng tôi nói tiếng Việt.