Our story
Born from a belief that every older Australian deserves dignity, independence and genuine care — right at home.
Born from a belief that everyone deserves to age with dignity
Premium In-Home Care was founded with a clear purpose: to provide older Australians with the highest quality care in the place they love most — their own home. As a division of Ability Advocates, we are deeply rooted in the Western Sydney community. Our clients come from rich and varied backgrounds — Greek, Italian, Lebanese, Vietnamese, Chinese, Filipino, Indian and many more — and we believe truly great care honours that heritage. Our allied health professionals — occupational therapists, physiotherapists, psychologists, speech pathologists, dietitians and podiatrists — are AHPRA registered. Our registered and enrolled nurses hold current AHPRA registration. We abide by the Australian Aged Care Quality Standards and all care is delivered through registered Aged Care provider Trilogy Care. Our carers bring clinical expertise, cultural sensitivity and genuine warmth to every visit. We're trained not just in best practice, but in listening, patience and respect. We also know the aged care system can feel overwhelming. That's why we don't just provide services — we advocate. We help you apply through My Aged Care, prepare for your home assessment, understand your outcome, and choose the right level of support. From first enquiry to ongoing care, we are your partner.
People who genuinely care
Our team combines clinical expertise with cultural understanding and genuine warmth — because great care is always personal.
Founder and Lead Carer
Salloum Lorraine
Salloum established Premium Inhome Care to deliver personalised, compassionate aged care support in Harris Park and surrounding areas. Her approach prioritises your dignity and independence.
Personal Care Specialists
Care Support Team
Our support team provides hands-on assistance with daily living, personal care, and domestic support tailored to your individual needs and preferences at home.
Families trust us with their loved ones
Real feedback from people who've experienced Premium Inhome Care's compassionate support and reliable service.
After Baba had his stroke, we didn't know where to turn. Lorraine sat with us for over an hour, explained every option, and within two weeks he had a carer who speaks Arabic and understands our culture. I cannot thank them enough.
Hala Nasser
Daughter caring for her father, Lakemba
My mother is 84 and very traditional. She was reluctant to accept help from strangers. The team were so patient and respectful — now she looks forward to her visits. The occupational therapist was wonderful.
Wei Zhang
Son, Burwood — caring for elderly mother
I was managing Mum's care alone and completely burnt out. Premium Inhome Care arranged respite care and regular domestic support. For the first time in months I had breathing room. They treated Mum like family.
Rosa Esposito
Daughter and primary carer, Merrylands
We had no idea our parents were entitled to government-funded care at home. Lorraine guided us through My Aged Care start to finish. Dad now has nursing and physio visits — all at $0. Truly life-changing.
Gurpreet Singh
Son, The Hills — family of aged care clients
Your aged care questions answered
We would love to hear from you
What areas do you service?
We proudly serve communities across Greater Western Sydney — from our base in Parramatta and Harris Park, west to Penrith, south to Campbelltown, south-east to Hurstville and Bankstown, and north to the Hills District (Castle Hill, Baulkham Hills, Norwest). Call 1300 028 928 to confirm your suburb.
What is the Support at Home program?
Support at Home is the Australian Government's funded in-home aged care program for people aged 65 and over (50+ for Aboriginal and Torres Strait Islander people). Clinical care is fully funded at $0, personal care at 5% co-contribution, and everyday living at 17.5%. Premium In-Home Care will help you navigate every step.
How do I apply for aged care funding?
Contact My Aged Care on 1800 200 422 or visit myagedcare.gov.au to request a free home assessment. We help you prepare for your assessment, coach you on describing your needs on your hardest days, and support you through to approval and service commencement.
Can you help if I don't yet have a package?
Absolutely. We support people at every stage — whether just beginning the application process, waiting on an assessment, or currently funded. We advocate for the right level of support for your situation.
Do you provide culturally sensitive care?
Yes. Our team reflects the rich diversity of Western Sydney. We serve clients from Greek, Italian, Lebanese, Vietnamese, Chinese, Filipino, Indian, Arabic-speaking and many other backgrounds — with respect for your heritage, language and preferences.
What clinical services can I receive at home?
Our nursing team (RN/EN) provides wound care, medication management, continence support and health monitoring. Allied health covers occupational therapy, physiotherapy, speech pathology, psychology, dietetics, podiatry and exercise physiology — all at $0 under Support at Home.
Still have questions?
Send us a message, and our team will get back to you as soon as possible.
Let's talk about your care needs
Call us today to explore how we can support you or your loved one to stay independent and comfortable at home.